Refund policy

Return Policy

As our all pieces are made to order, we are unable to offer returns or exchange for change of mind. 

Refund Policy

Due to the uniqueness of each product being made for you, we are unable to offer a refund. We encourage you take your time to chose your art piece. However if there is an issue that does arise, it is in our best interest to resolve this matter and will be case to case.

Damages and Delivery Issues

Please carefully inspect your order upon reception and contact immediately so we can evaluate the issue to correct it. In the rare case your order arrives damaged, defective or received the wrong item, please complete the following procedure:
1- Take clear photos of the package, damage and damage to the product. 
2- Send photos to thecoastalcanva@gmail.com
3- Please do not attempt to fix the damage. Leave it as is as this allows our resolution and investigation to take appropriate action.

We endeavour to resolve this matter as soon as possible.